Snapshot
Decision makers worldwide are under tremendous pressure to optimize their business operations, acquire new customers, and increase their market share, thereby driving long-term profitability. Business analytics is used for strategic decision making, enabling organizations to understand their customers, optimize operational cost, and improve business efficiency and competitiveness. The demand for regulatory compliance and transparency is high across sectors such as BFSI and healthcare. Enterprises in these sectors need to comply with regulatory norms such as Basel III and Solvency II. Business analytics outsourcing helps enterprises addresses such compliance requirements by increasing their transparency.The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
The global BPO Business Analytics market size is estimated at xxx million USD with a CAGR xx% from 2016-2020 and is expected to reach xxx Million USD in 2021 with a CAGR xx% from 2021 to 2026. The report begins from overview of Industry Chain structure, and describes industry environment, then analyses market size and forecast of BPO Business Analytics by product, region and application, in addition, this report introduces market competition situation among the vendors and company profile, besides, market price analysis and value chain features are covered in this report.
Product Type Coverage (Market Size & Forecast, Major Company of Product Type etc.):
HR
Procurement
F&A
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering
Company Coverage (Company Profile, Sales Revenue, Price, Gross Margin, Main Products etc.):
Accenture
Cognizant
Genpact
IBM
TCS
HP
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Minacs
Infosys
Mu Sigma
Aegis
Application Coverage (Market Size & Forecast, Different Demand Market by Region, Main Consumer Profile etc.):
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
Region Coverage (Regional Production, Demand & Forecast by Countries etc.):
North America (U.S., Canada, Mexico)
Europe (Germany, U.K., France, Italy, Russia, Spain etc.)
Asia-Pacific (China, India, Japan, Southeast Asia etc.)
South America (Brazil, Argentina etc.)
Middle East & Africa (Saudi Arabia, South Africa etc.)
Table of Contents
1 Industry Overview
1.1 BPO Business Analytics Industry
Figure BPO Business Analytics Industry Chain Structure
1.1.1 Overview
1.1.2 Development of BPO Business Analytics
1.2 Market Segment
1.2.1 Upstream
Table Upstream Segment of BPO Business Analytics
1.2.2 Downstream
Table Application Segment of BPO Business Analytics
Table Global BPO Business Analytics Market 2016-2026, by Application, in USD Million
1.2.3 COVID-19 Impact
1.3 Cost Analysis
2 Industry Environment (PEST Analysis)
2.1 Policy
2.2 Economics
2.3 Sociology
2.4 Technology
3 BPO Business Analytics Market by Type
3.1 By Type
3.1.1 HR
Table Major Company List of HR
3.1.2 Procurement
Table Major Company List of Procurement
3.1.3 F&A
Table Major Company List of F&A
3.1.4 Customer Care
Table Major Company List of Customer Care
3.1.5 Logistics
Table Major Company List of Logistics
3.1.6 Sales & Marketing
Table Major Company List of Sales & Marketing
3.1.7 Training
Table Major Company List of Training
3.1.8 Product Engineering
Table Major Company List of Product Engineering
3.2 Market Size
Table Global BPO Business Analytics Market 2016-2020, by Type, in USD Million
Figure Global BPO Business Analytics Market Growth 2016-2020, by Type, in USD Million
Table Global BPO Business Analytics Market 2016-2020, by Type, in Volume
Figure Global BPO Business Analytics Market Growth 2016-2020, by Type, in Volume
3.3 Market Forecast
Table Global BPO Business Analytics Market Forecast 2021-2026, by Type, in USD Million
Table Global BPO Business Analytics Market Forecast 2021-2026, by Type, in Volume
4 Major Companies List
4.1 Accenture (Company Profile, Sales Data etc.)
4.1.1 Accenture Profile
Table Accenture Overview List
4.1.2 Accenture Products & Services
4.1.3 Accenture Business Operation Conditions
Table Business Operation of Accenture (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.2 Cognizant (Company Profile, Sales Data etc.)
4.2.1 Cognizant Profile
Table Cognizant Overview List
4.2.2 Cognizant Products & Services
4.2.3 Cognizant Business Operation Conditions
Table Business Operation of Cognizant (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.3 Genpact (Company Profile, Sales Data etc.)
4.3.1 Genpact Profile
Table Genpact Overview List
4.3.2 Genpact Products & Services
4.3.3 Genpact Business Operation Conditions
Table Business Operation of Genpact (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.4 IBM (Company Profile, Sales Data etc.)
4.4.1 IBM Profile
Table IBM Overview List
4.4.2 IBM Products & Services
4.4.3 IBM Business Operation Conditions
Table Business Operation of IBM (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.5 TCS (Company Profile, Sales Data etc.)
4.5.1 TCS Profile
Table TCS Overview List
4.5.2 TCS Products & Services
4.5.3 TCS Business Operation Conditions
Table Business Operation of TCS (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.6 HP (Company Profile, Sales Data etc.)
4.6.1 HP Profile
Table HP Overview List
4.6.2 HP Products & Services
4.6.3 HP Business Operation Conditions
Table Business Operation of HP (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.7 Tech Mahindra (Company Profile, Sales Data etc.)
4.7.1 Tech Mahindra Profile
Table Tech Mahindra Overview List
4.7.2 Tech Mahindra Products & Services
4.7.3 Tech Mahindra Business Operation Conditions
Table Business Operation of Tech Mahindra (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.8 Capgemini (Company Profile, Sales Data etc.)
4.8.1 Capgemini Profile
Table Capgemini Overview List
4.8.2 Capgemini Products & Services
4.8.3 Capgemini Business Operation Conditions
Table Business Operation of Capgemini (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.9 Wipro (Company Profile, Sales Data etc.)
4.9.1 Wipro Profile
Table Wipro Overview List
4.9.2 Wipro Products & Services
4.9.3 Wipro Business Operation Conditions
Table Business Operation of Wipro (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.10 EXL (Company Profile, Sales Data etc.)
4.10.1 EXL Profile
Table EXL Overview List
4.10.2 EXL Products & Services
4.10.3 EXL Business Operation Conditions
Table Business Operation of EXL (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.11 NTT DATA(Dell) (Company Profile, Sales Data etc.)
4.11.1 NTT DATA(Dell) Profile
Table NTT DATA(Dell) Overview List
4.11.2 NTT DATA(Dell) Products & Services
4.11.3 NTT DATA(Dell) Business Operation Conditions
Table Business Operation of NTT DATA(Dell) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.12 WNS Global (Company Profile, Sales Data etc.)
4.12.1 WNS Global Profile
Table WNS Global Overview List
4.12.2 WNS Global Products & Services
4.12.3 WNS Global Business Operation Conditions
Table Business Operation of WNS Global (Sales Revenue, Cost, Gross Margin)
4.13 Minacs (Company Profile, Sales Data etc.)
4.13.1 Minacs Profile
Table Minacs Overview List
4.13.2 Minacs Products & Services
4.13.3 Minacs Business Operation Conditions
Table Business Operation of Minacs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.14 Infosys (Company Profile, Sales Data etc.)
4.14.1 Infosys Profile
Table Infosys Overview List
4.14.2 Infosys Products & Services
4.14.3 Infosys Business Operation Conditions
Table Business Operation of Infosys (Sales Revenue, Cost, Gross Margin)
4.15 Mu Sigma (Company Profile, Sales Data etc.)
4.15.1 Mu Sigma Profile
Table Mu Sigma Overview List
4.15.2 Mu Sigma Products & Services
4.15.3 Mu Sigma Business Operation Conditions
Table Business Operation of Mu Sigma (Sales Revenue, Cost, Gross Margin)
4.16 Aegis (Company Profile, Sales Data etc.)
4.16.1 Aegis Profile
Table Aegis Overview List
4.16.2 Aegis Products & Services
4.16.3 Aegis Business Operation Conditions
Table Business Operation of Aegis (Sales Revenue, Cost, Gross Margin)
5 Market Competition
5.1 Company Competition
Table Global BPO Business Analytics Sales Revenue 2016-2020, by Company, in USD Million
Table Global BPO Business Analytics Sales Revenue Share 2016-2020, by Company, in USD Million
Figure Global BPO Business Analytics Sales Revenue Share in 2020, by Company, in USD Million
Table Global BPO Business Analytics Sales Volume 2016-2020, by Company, in Volume
Table Global BPO Business Analytics Sales Volume Share 2016-2020, by Company, in Volume
Figure Global BPO Business Analytics Sales Volume Share in 2020, by Company, in Volume
5.2 Regional Market by Company
Figure North America BPO Business Analytics Market Concentration, in 2020
Figure Europe BPO Business Analytics Market Market Concentration, in 2020
Figure Asia-Pacific BPO Business Analytics MMarket Concentration, in 2020
Figure South America BPO Business Analytics Market Concentration, in 2020
Figure Middle East & Africa BPO Business Analytics Market Concentration, in 2020
6 Demand by End Market
6.1 Demand Situation
6.1.1 Demand in BFSI
Figure BPO Business Analytics Demand in BFSI, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in BFSI, 2016-2020, in Volume
6.1.2 Demand in Manufacturing
Figure BPO Business Analytics Demand in Manufacturing, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in Manufacturing, 2016-2020, in Volume
6.1.3 Demand in Healthcare
Figure BPO Business Analytics Demand in Healthcare, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in Healthcare, 2016-2020, in Volume
6.1.4 Demand in Retail
Figure BPO Business Analytics Demand in Retail, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in Retail, 2016-2020, in Volume
6.1.5 Demand in Telecom
Figure BPO Business Analytics Demand in Telecom, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in Telecom, 2016-2020, in Volume
6.1.6 Demand in Others
Figure BPO Business Analytics Demand in Others, 2016-2020, in USD Million
Figure BPO Business Analytics Demand in Others, 2016-2020, in Volume
6.2 Regional Demand Comparison
Table Regional Demand Comparison List
Table Major Application in Different Regions
6.3 Demand Forecast
Table BPO Business Analytics Demand Forecast 2021-2026, by Application, in USD Million
Figure BPO Business Analytics Market Growth 2021-2026, by Application, in USD Million
Figure BPO Business Analytics Market Share in 2026, by Application, in USD Million
Table BPO Business Analytics Demand Forecast 2021-2026, by Application, in Volume
Table BPO Business Analytics Market Growth 2021-2026, by Application, in Volume
Table BPO Business Analytics Market Share in 2026, by Application, in Volume
6.4 Impact of the COVID-19 on the Demand
7 Region Operation
7.1 Regional Production
Table BPO Business Analytics Production 2016-2020, by Region, in USD Million
Table BPO Business Analytics Production 2016-2020, by Region, in Volume
7.2 Regional Market
Table Global BPO Business Analytics Market 2016-2020, by Region, in USD Million
Table Global BPO Business Analytics Market Share 2016-2020, by Region, in USD Million
Table Global BPO Business Analytics Market 2016-2020, by Region, in Volume
Table Global BPO Business Analytics Market Share 2016-2020, by Region, in Volume
7.3 by Region
7.3.1 North America
7.3.1.1 Overview
Figure North America BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
Figure North America BPO Business Analytics Market Size and Growth 2016-2020, in Volume
7.3.1.2 by Country (U.S., Canada, Mexico)
Table North America BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
Table North America BPO Business Analytics Market Size 2016-2020, by Country, in Volume
7.3.2 Europe
7.3.2.1 Overview
Figure Europe BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
Figure Europe BPO Business Analytics Market Size and Growth 2016-2020, in Volume
7.3.2.2 by Country (Germany, U.K., France, Italy, Russia, Spain etc.)
Table Europe BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
Table Europe BPO Business Analytics Market Size 2016-2020, by Country, in Volume
7.3.3 Asia-Pacific
7.3.3.1 Overview
Figure Asia-Pacific BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
Figure Asia-Pacific BPO Business Analytics Market Size and Growth 2016-2020, in Volume
7.3.3.2 by Country (China, India, Japan, Southeast Asia etc.)
Table Asia-Pacific BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
Table Asia-Pacific BPO Business Analytics Market Size 2016-2020, by Country, in Volume
7.3.4 South America
7.3.4.1 Overview
Figure South America BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
Figure South America BPO Business Analytics Market Size and Growth 2016-2020, in Volume
7.3.4.2 by Country (Brazil, Argentina etc.)
Table South America BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
Table South America BPO Business Analytics Market Size 2016-2020, by Country, in Volume
7.3.5 Middle East & Africa
7.3.5.1 Overview
Figure Middle East & Africa BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
Figure Middle East & Africa BPO Business Analytics Market Size and Growth 2016-2020, in Volume
7.3.5.2 by Country (Saudi Arabia, South Africa etc.)
Table Middle East & Africa BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
Table Middle East & Africa BPO Business Analytics Market Size 2016-2020, by Country, in Volume
7.4 Regional Import & Export
7.5 Regional Forecast
Table BPO Business Analytics Market Forecast 2021-2026, by Region, in USD Million
Table BPO Business Analytics Market Forecast 2021-2026, by Region, in Volume
8 Marketing & Price
8.1 Price and Margin
8.1.1 Price Trends
8.1.2 Factors of Price Change
Table Price Factors List
8.1.3 Manufacturers Gross Margin Analysis
8.2 Marketing Channel
Figure Marketing Channels Overview
9 Research Conclusion
List of Table
1. Table Upstream Segment of BPO Business Analytics
2. Table Application Segment of BPO Business Analytics
3. Table Global BPO Business Analytics Market 2016-2026, by Application, in USD Million
4. Table Major Company List of Procurement
5. Table Major Company List of F&A
6. Table Major Company List of Customer Care
7. Table Major Company List of Logistics
8. Table Major Company List of Sales & Marketing
9. Table Major Company List of Training
10. Table Major Company List of Product Engineering
11. Table Global BPO Business Analytics Market 2016-2020, by Type, in USD Million
12. Table Global BPO Business Analytics Market 2016-2020, by Type, in Volume
13. Table Global BPO Business Analytics Market Forecast 2021-2026, by Type, in USD Million
14. Table Global BPO Business Analytics Market Forecast 2021-2026, by Type, in Volume
15. Table Accenture Overview List
16. Table Business Operation of Accenture (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
17. Table Cognizant Overview List
18. Table Business Operation of Cognizant (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
19. Table Genpact Overview List
20. Table Business Operation of Genpact (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
21. Table IBM Overview List
22. Table Business Operation of IBM (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
23. Table TCS Overview List
24. Table Business Operation of TCS (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
25. Table HP Overview List
26. Table Business Operation of HP (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
27. Table Tech Mahindra Overview List
28. Table Business Operation of Tech Mahindra (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
29. Table Capgemini Overview List
30. Table Business Operation of Capgemini (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
31. Table Wipro Overview List
32. Table Business Operation of Wipro (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
33. Table EXL Overview List
34. Table Business Operation of EXL (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
35. Table NTT DATA(Dell) Overview List
36. Table Business Operation of NTT DATA(Dell) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
37. Table WNS Global Overview List
38. Table Business Operation of WNS Global (Sales Revenue, Cost, Gross Margin)
39. Table Minacs Overview List
40. Table Business Operation of Minacs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
41. Table Infosys Overview List
42. Table Business Operation of Infosys (Sales Revenue, Cost, Gross Margin)
43. Table Mu Sigma Overview List
44. Table Business Operation of Mu Sigma (Sales Revenue, Cost, Gross Margin)
45. Table Aegis Overview List
46. Table Business Operation of Aegis (Sales Revenue, Cost, Gross Margin)
47. Table Global BPO Business Analytics Sales Revenue 2016-2020, by Company, in USD Million
48. Table Global BPO Business Analytics Sales Revenue Share 2016-2020, by Company, in USD Million
49. Table Global BPO Business Analytics Sales Volume 2016-2020, by Company, in Volume
50. Table Global BPO Business Analytics Sales Volume Share 2016-2020, by Company, in Volume
51. Table Regional Demand Comparison List
52. Table Major Application in Different Regions
53. Table BPO Business Analytics Demand Forecast 2021-2026, by Application, in USD Million
54. Table BPO Business Analytics Demand Forecast 2021-2026, by Application, in Volume
55. Table BPO Business Analytics Market Growth 2021-2026, by Application, in Volume
56. Table BPO Business Analytics Market Share in 2026, by Application, in Volume
57. Table BPO Business Analytics Production 2016-2020, by Region, in USD Million
58. Table BPO Business Analytics Production 2016-2020, by Region, in Volume
59. Table Global BPO Business Analytics Market 2016-2020, by Region, in USD Million
60. Table Global BPO Business Analytics Market Share 2016-2020, by Region, in USD Million
61. Table Global BPO Business Analytics Market 2016-2020, by Region, in Volume
62. Table Global BPO Business Analytics Market Share 2016-2020, by Region, in Volume
63. Table North America BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
64. Table North America BPO Business Analytics Market Size 2016-2020, by Country, in Volume
65. Table Europe BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
66. Table Europe BPO Business Analytics Market Size 2016-2020, by Country, in Volume
67. Table Asia-Pacific BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
68. Table Asia-Pacific BPO Business Analytics Market Size 2016-2020, by Country, in Volume
69. Table South America BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
70. Table South America BPO Business Analytics Market Size 2016-2020, by Country, in Volume
71. Table Middle East & Africa BPO Business Analytics Market Size 2016-2020, by Country, in USD Million
72. Table Middle East & Africa BPO Business Analytics Market Size 2016-2020, by Country, in Volume
73. Table BPO Business Analytics Market Forecast 2021-2026, by Region, in USD Million
74. Table BPO Business Analytics Market Forecast 2021-2026, by Region, in Volume
75. Table Price Factors List
List of Figure
1. Figure BPO Business Analytics Industry Chain Structure
2. Figure Global BPO Business Analytics Market Growth 2016-2020, by Type, in USD Million
3. Figure Global BPO Business Analytics Market Growth 2016-2020, by Type, in Volume
4. Figure Global BPO Business Analytics Sales Revenue Share in 2020, by Company, in USD Million
5. Figure Global BPO Business Analytics Sales Volume Share in 2020, by Company, in Volume
6. Figure North America BPO Business Analytics Market Concentration, in 2020
7. Figure Europe BPO Business Analytics Market Market Concentration, in 2020
8. Figure Asia-Pacific BPO Business Analytics MMarket Concentration, in 2020
9. Figure South America BPO Business Analytics Market Concentration, in 2020
10. Figure Middle East & Africa BPO Business Analytics Market Concentration, in 2020
11. Figure BPO Business Analytics Demand in BFSI, 2016-2020, in USD Million
12. Figure BPO Business Analytics Demand in BFSI, 2016-2020, in Volume
13. Figure BPO Business Analytics Demand in Manufacturing, 2016-2020, in USD Million
14. Figure BPO Business Analytics Demand in Manufacturing, 2016-2020, in Volume
15. Figure BPO Business Analytics Demand in Healthcare, 2016-2020, in USD Million
16. Figure BPO Business Analytics Demand in Healthcare, 2016-2020, in Volume
17. Figure BPO Business Analytics Demand in Retail, 2016-2020, in USD Million
18. Figure BPO Business Analytics Demand in Retail, 2016-2020, in Volume
19. Figure BPO Business Analytics Demand in Telecom, 2016-2020, in USD Million
20. Figure BPO Business Analytics Demand in Telecom, 2016-2020, in Volume
21. Figure BPO Business Analytics Demand in Others, 2016-2020, in USD Million
22. Figure BPO Business Analytics Demand in Others, 2016-2020, in Volume
23. Figure BPO Business Analytics Market Growth 2021-2026, by Application, in USD Million
24. Figure BPO Business Analytics Market Share in 2026, by Application, in USD Million
25. Figure North America BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
26. Figure North America BPO Business Analytics Market Size and Growth 2016-2020, in Volume
27. Figure Europe BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
28. Figure Europe BPO Business Analytics Market Size and Growth 2016-2020, in Volume
29. Figure Asia-Pacific BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
30. Figure Asia-Pacific BPO Business Analytics Market Size and Growth 2016-2020, in Volume
31. Figure South America BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
32. Figure South America BPO Business Analytics Market Size and Growth 2016-2020, in Volume
33. Figure Middle East & Africa BPO Business Analytics Market Size and Growth 2016-2020, in USD Million
34. Figure Middle East & Africa BPO Business Analytics Market Size and Growth 2016-2020, in Volume
35. Figure Marketing Channels Overview
