Summary
Further key aspects of the report indicate that:
Chapter 1: Research Scope: Product Definition, Type, End-Use & Methodology
Chapter 2: Global Industry Summary
Chapter 3: Market Dynamics
Chapter 4: Global Market Segmentation by region, type and End-Use
Chapter 5: North America Market Segmentation by region, type and End-Use
Chapter 6: Europe Market Segmentation by region, type and End-Use
Chapter 7: Asia-Pacific Market Segmentation by region, type and End-Use
Chapter 8: South America Market Segmentation by region, type and End-Use
Chapter 9: Middle East and Africa Market Segmentation by region, type and End-Use.
Chapter 10: Market Competition by Companies
Chapter 11: Market forecast and environment forecast.
Chapter 12: Industry Summary.
The global Cloud Communication Platform market has the potential to grow with xx million USD with growing CAGR in the forecast period from 2021f to 2026f. Factors driving the market for @@@@@ are the significant development of demand and improvement of COVID-19 and geo-economics.
Based on the type of product, the global Cloud Communication Platform market segmented into
Unified Communication and Collaboration (UCC/UCaaS)
Web Real-Time Communication (WebRTC)
Interactive Voice Response (IVR)
Voice Over Internet Protocol (VoIP)
Application Programming Interface (API)
Based on the end-use, the global Cloud Communication Platform market classified into
Logistics
Customer Service
Others
Based on geography, the global Cloud Communication Platform market segmented into
North America [U.S., Canada, Mexico]
Europe [Germany, UK, France, Italy, Rest of Europe]
Asia-Pacific [China, India, Japan, South Korea, Southeast Asia, Australia, Rest of Asia Pacific]
South America [Brazil, Argentina, Rest of Latin America]
Middle East & Africa [GCC, North Africa, South Africa, Rest of Middle East and Africa]
And the major players included in the report are
8x8 Inc
Avaya Inc
Cisco System Inc (Cisco)
Twilio Inc
Netfortris Inc (Netfortris)
West IP Communications Inc
Telestax Inc
Plivo Inc
Callfire
Nexmo Inc
Table of Contents
1 RESEARCH SCOPE
1.1 Research Product Definition
1.2 Research Segmentation
1.2.1 Product Type
1.2.2 Main product Type of Major Players
1.3 Demand Overview
1.4 Research Methodology
2 GLOBAL CLOUD COMMUNICATION PLATFORM INDUSTRY
2.1 Summary about Cloud Communication Platform Industry
2.2 Cloud Communication Platform Market Trends
2.2.1 Cloud Communication Platform Production & Consumption Trends
2.2.2 Cloud Communication Platform Demand Structure Trends
2.3 Cloud Communication Platform Cost & Price
3 MARKET DYNAMICS
3.1 Manufacturing & Purchasing Behavior in 2020
3.2 Market Development under the Impact of COVID-19
3.2.1 Drivers
3.2.2 Restraints
3.2.3 Opportunity
3.2.4 Risk
4 GLOBAL MARKET SEGMENTATION
4.1 Region Segmentation (2017 to 2021f)
4.1.1 North America (U.S., Canada and Mexico)
4.1.2 Europe (Germany, UK, France, Italy, Rest of Europe)
4.1.3 Asia-Pacific (China, India, Japan, South Korea, Southeast Asia, Australia, Rest of Asia Pacific)
4.1.4 South America (Brazil,, Argentina, Rest of Latin America)
4.1.5 Middle East and Africa (GCC, North Africa, South Africa, Rest of Middle East and Africa)
4.2 Product Type Segmentation (2017 to 2021f)
4.2.1 Unified Communication and Collaboration (UCC/UCaaS)
4.2.2 Web Real-Time Communication (WebRTC)
4.2.3 Interactive Voice Response (IVR)
4.2.4 Voice Over Internet Protocol (VoIP)
4.2.5 Application Programming Interface (API)
4.3 Consumption Segmentation (2017 to 2021f)
4.3.1 Logistics
4.3.2 Customer Service
4.3.3 Others
5 NORTH AMERICA MARKET SEGMENT
5.1 Region Segmentation (2017 to 2021f)
5.1.1 U.S.
5.1.2 Canada
5.1.3 Mexico
5.2 Product Type Segmentation (2017 to 2021f)
5.2.1 Unified Communication and Collaboration (UCC/UCaaS)
5.2.2 Web Real-Time Communication (WebRTC)
5.2.3 Interactive Voice Response (IVR)
5.2.4 Voice Over Internet Protocol (VoIP)
5.2.5 Application Programming Interface (API)
5.3 Consumption Segmentation (2017 to 2021f)
5.3.1 Logistics
5.3.2 Customer Service
5.3.3 Others
5.4 Impact of COVID-19 in North America
6 EUROPE MARKET SEGMENTATION
6.1 Region Segmentation (2017 to 2021f)
6.1.1 Germany
6.1.2 UK
6.1.3 France
6.1.4 Italy
6.1.5 Rest of Europe
6.2 Product Type Segmentation (2017 to 2021f)
6.2.1 Unified Communication and Collaboration (UCC/UCaaS)
6.2.2 Web Real-Time Communication (WebRTC)
6.2.3 Interactive Voice Response (IVR)
6.2.4 Voice Over Internet Protocol (VoIP)
6.2.5 Application Programming Interface (API)
6.3 Consumption Segmentation (2017 to 2021f)
6.3.1 Logistics
6.3.2 Customer Service
6.3.3 Others
6.4 Impact of COVID-19 in Europe
7 ASIA-PACIFIC MARKET SEGMENTATION
7.1 Region Segmentation (2017 to 2021f)
7.1.1 China
7.1.2 India
7.1.3 Japan
7.1.4 South Korea
7.1.5 Southeast Asia
7.1.6 Australia
7.1.7 Rest of Asia Pacific
7.2 Product Type Segmentation (2017 to 2021f)
7.2.1 Unified Communication and Collaboration (UCC/UCaaS)
7.2.2 Web Real-Time Communication (WebRTC)
7.2.3 Interactive Voice Response (IVR)
7.2.4 Voice Over Internet Protocol (VoIP)
7.2.5 Application Programming Interface (API)
7.3 Consumption Segmentation (2017 to 2021f)
7.3.1 Logistics
7.3.2 Customer Service
7.3.3 Others
7.4 Impact of COVID-19 in Europe
8 SOUTH AMERICA MARKET SEGMENTATION
8.1 Region Segmentation (2017 to 2021f)
8.1.1 Brazil
8.1.2 Argentina
8.1.3 Rest of Latin America
8.2 Product Type Segmentation (2017 to 2021f)
8.2.1 Unified Communication and Collaboration (UCC/UCaaS)
8.2.2 Web Real-Time Communication (WebRTC)
8.2.3 Interactive Voice Response (IVR)
8.2.4 Voice Over Internet Protocol (VoIP)
8.2.5 Application Programming Interface (API)
8.3 Consumption Segmentation (2017 to 2021f)
8.3.1 Logistics
8.3.2 Customer Service
8.3.3 Others
8.4 Impact of COVID-19 in Europe
9 MIDDLE EAST AND AFRICA MARKET SEGMENTATION
9.1 Region Segmentation (2017 to 2021f)
9.1.1 GCC
9.1.2 North Africa
9.1.3 South Africa
9.1.4 Rest of Middle East and Africa
9.2 Product Type Segmentation (2017 to 2021f)
9.2.1 Unified Communication and Collaboration (UCC/UCaaS)
9.2.2 Web Real-Time Communication (WebRTC)
9.2.3 Interactive Voice Response (IVR)
9.2.4 Voice Over Internet Protocol (VoIP)
9.2.5 Application Programming Interface (API)
9.3 Consumption Segmentation (2017 to 2021f)
9.3.1 Logistics
9.3.2 Customer Service
9.3.3 Others
9.4 Impact of COVID-19 in Europe
10 COMPETITION OF MAJOR PLAYERS
10.1 Brief Introduction of Major Players
10.1.1 8x8 Inc
10.1.2 Avaya Inc
10.1.3 Cisco System Inc (Cisco)
10.1.4 Twilio Inc
10.1.5 Netfortris Inc (Netfortris)
10.1.6 West IP Communications Inc
10.1.7 Telestax Inc
10.1.8 Plivo Inc
10.1.9 Callfire
10.1.10 Nexmo Inc
10.2 Cloud Communication Platform Sales Date of Major Players (2017-2020e)
10.2.1 8x8 Inc
10.2.2 Avaya Inc
10.2.3 Cisco System Inc (Cisco)
10.2.4 Twilio Inc
10.2.5 Netfortris Inc (Netfortris)
10.2.6 West IP Communications Inc
10.2.7 Telestax Inc
10.2.8 Plivo Inc
10.2.9 Callfire
10.2.10 Nexmo Inc
10.3 Market Distribution of Major Players
10.4 Global Competition Segmentation
11 MARKET FORECAST
11.1 Forecast by Region
11.2 Forecast by Demand
11.3 Environment Forecast
11.3.1 Impact of COVID-19
11.3.2 Geopolitics Overview
11.3.3 Economic Overview of Major Countries
12 REPORT SUMMARY STATEMENT
List of Table
1.Table Cloud Communication Platform Product Type Overview
2.Table Cloud Communication Platform Product Type Market Share List
3.Table Cloud Communication Platform Product Type of Major Players
4.Table Brief Introduction of 8x8 Inc
5.Table Brief Introduction of Avaya Inc
6.Table Brief Introduction of Cisco System Inc (Cisco)
7.Table Brief Introduction of Twilio Inc
8.Table Brief Introduction of Netfortris Inc (Netfortris)
9.Table Brief Introduction of West IP Communications Inc
10.Table Brief Introduction of Telestax Inc
11.Table Brief Introduction of Plivo Inc
12.Table Brief Introduction of Callfire
13.Table Brief Introduction of Nexmo Inc
14.Table Products & Services of 8x8 Inc
15.Table Products & Services of Avaya Inc
16.Table Products & Services of Cisco System Inc (Cisco)
17.Table Products & Services of Twilio Inc
18.Table Products & Services of Netfortris Inc (Netfortris)
19.Table Products & Services of West IP Communications Inc
20.Table Products & Services of Telestax Inc
21.Table Products & Services of Plivo Inc
22.Table Products & Services of Callfire
23.Table Products & Services of Nexmo Inc
24.Table Market Distribution of Major Players
25.Table Global Major Players Sales Revenue (Million USD) 2017-2020e
26.Table Global Major Players Sales Revenue (Million USD) Share 2017-2020e
27.Table Global Cloud Communication Platform Market Forecast (Million USD) by Region 2021f-2026f
28.Table Global Cloud Communication Platform Market Forecast (Million USD) Share by Region 2021f-2026f
29.Table Global Cloud Communication Platform Market Forecast (Million USD) by Demand 2021f-2026f
30.Table Global Cloud Communication Platform Market Forecast (Million USD) Share by Demand 2021f-2026f
List of Figure
1.Figure Global Cloud Communication Platform Market Size under the Impact of COVID-19, 2017-2021f (USD Million)
2.Figure Global Cloud Communication Platform Market by Region under the Impact of COVID-19, 2017-2021f (USD Million)
3.Figure Global Cloud Communication Platform Market by Product Type under the Impact of COVID-19, 2017-2021f (USD Million)
4.Figure Global Cloud Communication Platform Market by Demand under the Impact of COVID-19, 2017-2021f (USD Million)
5.Figure Global Cloud Communication Platform Production by Region under the Impact of COVID-19, 2021-2026 (USD Million)
6.Figure Global Cloud Communication Platform Consumption by Region under the Impact of COVID-19, 2021-2026 (USD Million)
7.Figure Global Cloud Communication Platform Consumption by Type under the Impact of COVID-19, 2021-2026 (USD Million)
8.Figure North America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
9.Figure Europe Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
10.Figure Asia-Pacific Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
11.Figure South America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
12.Figure Middle East and Africa Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
13.Figure Unified Communication and Collaboration (UCC/UCaaS) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
14.Figure Web Real-Time Communication (WebRTC) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
15.Figure Interactive Voice Response (IVR) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
16.Figure Voice Over Internet Protocol (VoIP) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
17.Figure Application Programming Interface (API) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
18.Figure Logistics Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
19.Figure Customer Service Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
20.Figure Others Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
21.Figure U.S. Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
22.Figure Canada Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
23.Figure Mexico Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
24.Figure Unified Communication and Collaboration (UCC/UCaaS) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
25.Figure Web Real-Time Communication (WebRTC) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
26.Figure Interactive Voice Response (IVR) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
27.Figure Voice Over Internet Protocol (VoIP) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
28.Figure Application Programming Interface (API) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
29.Figure Logistics Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
30.Figure Customer Service Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
31.Figure Others Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
32.Figure Germany Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
33.Figure UK Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
34.Figure France Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
35.Figure Italy Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
36.Figure Rest of Europe Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
37.Figure Unified Communication and Collaboration (UCC/UCaaS) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
38.Figure Web Real-Time Communication (WebRTC) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
39.Figure Interactive Voice Response (IVR) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
40.Figure Voice Over Internet Protocol (VoIP) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
41.Figure Application Programming Interface (API) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
42.Figure Logistics Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
43.Figure Customer Service Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
44.Figure Others Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
45.Figure China Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
46.Figure India Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
47.Figure Japan Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
48.Figure South Korea Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
49.Figure Southeast Asia Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
50.Figure Australia Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
51.Figure Rest of Asia Pacific Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
52.Figure Unified Communication and Collaboration (UCC/UCaaS) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
53.Figure Web Real-Time Communication (WebRTC) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
54.Figure Interactive Voice Response (IVR) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
55.Figure Voice Over Internet Protocol (VoIP) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
56.Figure Application Programming Interface (API) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
57.Figure Logistics Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
58.Figure Customer Service Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
59.Figure Others Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
60.Figure Brazil Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
61.Figure Argentina Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
62.Figure Rest of Latin America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
63.Figure Unified Communication and Collaboration (UCC/UCaaS) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
64.Figure Web Real-Time Communication (WebRTC) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
65.Figure Interactive Voice Response (IVR) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
66.Figure Voice Over Internet Protocol (VoIP) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
67.Figure Application Programming Interface (API) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
68.Figure Logistics Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Gro
