Industry Insights
The Unified Communication market was valued at US$ 38.33 billion in 2018. The unified communication market observed significant growth and increased demand in the last five years. Organizations have started to appreciate benefits of unified communication solutions and now investing in packaged communication solutions instead of using standalone Instant Messaging (IM), collaboration and mobility solutions. Continuous evolutions in unified communication technologies and rising investment in Internet Protocol (IP) infrastructure are expected to drive this market growth in the near future.
The global Unified Communication market is segmented on the basis of Deployment, Type, Application, and Organization Size. The global Unified Communication market is segmented based on Deployment as Hosted and On-premise. Based on Type the global Unified Communication market is segregated as Instant & Unified Messaging, Audio & Video Conferencing, IP Telephony, and Others. Based on Application the global Unified Communication market is segmented as Enterprise, Education, Government, Healthcare, and Others.
Based on Organization Size, the global Unified Communication market is segmented in SMEs and Large Enterprises.
The regional outlook on the global Unified Communication market covers regions, such as North America, Europe, Asia-Pacific, and Rest of the World. The Unified Communication market for each region is further bifurcated for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.
Competitive Landscape
Microsoft Corporation, Cisco Systems Inc, Avaya Inc and Unify are market leaders in the global unified communication market by focusing on development of advanced solutions to support real-time communication. The global Unified Communication market is highly competitive in nature with major players including Alcatel-Lucent, Avaya Inc., Cisco Systems Inc., Microsoft Corporation, IBM Corporation, NEC Corporation, Plantronics Inc., Polycom Inc., ShoreTel Inc., Unify GmbH & Co. KG, Verizon Communications Inc., and others. The report covers competitive analysis on the key market share holders. The companies are focused on several expansion and growth strategies to enhance their footprint in the Unified Communication market. Market players are also involved in value chain integration gain competitive advantage.
Report Scope:
The Unified Communication market report scope covers the in-depth business analysis considering major market dynamics, forecast parameters, and price trends for the industry growth. The report forecasts market sizing at global, regional and country levels, providing comprehensive outlook of industry trends in each market segments and sub-segments from 2017 to 2024. The market segmentations include,
Unified Communication Market, By Deployment
• Hosted
• On-premise
Unified Communication Market, By Type
• Instant & Unified Messaging
• Audio & Video Conferencing
• IP Telephony
• Others
Unified Communication Market, By Application
• Enterprise
• Education
• Government
• Healthcare
• Others
Unified Communication Market, By Organization Size
• SMEs
• Large Enterprises
Unified Communication Market, By Region
• North America
• Europe
• Asia-Pacific
• Rest of the World
The report scope also includes competitive landscape covering the competitive analysis, strategy analysis and company profiles of the major market players. The companies profiled in the report include Alcatel-Lucent, Avaya Inc., Cisco Systems Inc., Microsoft Corporation, IBM Corporation, NEC Corporation, Plantronics Inc., Polycom Inc., ShoreTel Inc., Unify GmbH & Co. KG, Verizon Communications Inc., and others. Company profiles cover company overview, product landscape, financial overview, and strategy analysis.
Report Highlights
• Global Unified Communication market sizes from 2017 to 2024
• Market growth projections through 2024 and the resultant market forecast for 2024
• Impact of the market dynamics including market drivers, restraints and opportunities in the market size
• Key industry trends, product trends, and application trends
• Major driving/ leading segmentations, regions and countries in the global Unified Communication market
• Competitive analysis with comprehensive company profiles of the leading industry players
• In-depth analysis on growth and expansion strategies adopted by market players and their resulting effect on market growth and competition
Report Customizations
The customization research services cover the additional custom report features such as additional regional and country level analysis as per the client requirements.
Table of Contents
1. Introduction
1.1 Key Insights
1.2 Report Overview
1.3 Markets Covered
1.4 Stakeholders
2. Research Methodology
2.1 Research Scope
2.2 Market Research Process
2.3 Research Data Analysis
2.4.1 Secondary Research
2.4.2 Primary Research
2.4.3 Models for Estimation
2.5 Market Size Estimation
2.5.1 Bottom-Up Approach - Segmental Market Analysis
2.5.2 Top-Down Approach - Parent Market Analysis
3. Executive Summary
4. Market Overview
4.1 Introduction
4.2.1 Drivers
4.2.2 Restraints
4.2.3 Opportunities
4.2.4 Challenges
4.2 Porter's Five Force Analysis
5. Unified Communication Market, By Deployment
5.1 Introduction
5.2 Hosted
5.2.1 Market Overview
5.2.2 Market Size and Forecast
5.3 On-premise
5.3.1 Market Overview
5.3.2 Market Size and Forecast
6. Unified Communication Market, By Type
6.1 Introduction
6.2 Instant & Unified Messaging
6.2.1 Market Overview
6.2.2 Market Size and Forecast
6.3 Audio & Video Conferencing
6.3.1 Market Overview
6.3.2 Market Size and Forecast
6.4 IP Telephony
6.4.1 Market Overview
6.4.2 Market Size and Forecast
6.5 Others
6.5.1 Market Overview
6.5.2 Market Size and Forecast
7. Unified Communication Market, By Application
7.1 Introduction
7.2 Enterprise
7.2.1 Market Overview
7.2.2 Market Size and Forecast
7.3 Education
7.3.1 Market Overview
7.3.2 Market Size and Forecast
7.4 Government
7.4.1 Market Overview
7.4.2 Market Size and Forecast
7.5 Healthcare
7.5.1 Market Overview
7.5.2 Market Size and Forecast
7.6 Others
7.6.1 Market Overview
7.6.2 Market Size and Forecast
8. Unified Communication Market, By Organization Size
8.1 Introduction
8.2 SMEs
8.2.1 Market Overview
8.2.2 Market Size and Forecast
8.3 Large Enterprises
8.3.1 Market Overview
8.3.2 Market Size and Forecast
9. Unified Communication Market, By Geography
9.1 Introduction
9.2 North America
9.2.1 North America Unified Communication, By Deployment
9.2.2 North America Unified Communication, By Type
9.2.3 North America Unified Communication, By Application
9.2.4 North America Unified Communication, By Organization Size
9.3 Europe
9.3.1 Europe Unified Communication, By Deployment
9.3.2 Europe Unified Communication, By Type
9.3.3 Europe Unified Communication, By Application
9.3.4 Europe Unified Communication, By Organization Size
9.4 Asia-Pacific
9.4.1 Asia-Pacific Unified Communication, By Deployment
9.4.2 Asia-Pacific Unified Communication, By Type
9.4.3 Asia-Pacific Unified Communication, By Application
9.4.4 Asia-Pacific Unified Communication, By Organization Size
9.5 Rest of the World
9.5.1 Rest of the World Unified Communication, By Deployment
9.5.2 Rest of the World Unified Communication, By Type
9.5.3 Rest of the World Unified Communication, By Application
9.5.4 Rest of the World Unified Communication, By Organization Size
10. Competitive Insights
10.1 Key Insights
10.2 Company Market Share Analysis
10.3 Strategic Outlook
10.3.1 Mergers & Acquisitions
10.3.2 New Product Development
10.3.3 Portfolio/Production Capacity Expansions
10.3.4 Joint Ventures, Collaborations, Partnerships & Agreements
10.3.5 Others
11. Company Profiles
11.1 Alcatel-Lucent
11.1.1 Company Overview
11.1.2 Product/Service Landscape
11.1.3 Financial Overview
11.1.4 Recent Developments
11.2 Avaya Inc.
11.2.1 Company Overview
11.2.2 Product/Service Landscape
11.2.3 Financial Overview
11.2.4 Recent Developments
11.3 Cisco Systems Inc.
11.3.1 Company Overview
11.3.2 Product/Service Landscape
11.3.3 Financial Overview
11.3.4 Recent Developments
11.4 Microsoft Corporation
11.4.1 Company Overview
11.4.2 Product/Service Landscape
11.4.3 Financial Overview
11.4.4 Recent Developments
11.5 IBM Corporation
11.5.1 Company Overview
11.5.2 Product/Service Landscape
11.5.3 Financial Overview
11.5.4 Recent Developments
11.6 NEC Corporation
11.6.1 Company Overview
11.6.2 Product/Service Landscape
11.6.3 Financial Overview
11.6.4 Recent Developments
11.7 Plantronics Inc.
11.7.1 Company Overview
11.7.2 Product/Service Landscape
11.7.3 Financial Overview
11.7.4 Recent Developments
11.8 Polycom Inc.
11.8.1 Company Overview
11.8.2 Product/Service Landscape
11.8.3 Financial Overview
11.8.4 Recent Developments
11.9 ShoreTel Inc.
11.9.1 Company Overview
11.9.2 Product/Service Landscape
11.9.3 Financial Overview
11.9.4 Recent Developments
11.10 Unify GmbH & Co. KG
11.10.1 Company Overview
11.10.2 Product/Service Landscape
11.10.3 Financial Overview
11.10.4 Recent Developments
11.11 Verizon Communications Inc.
11.11.1 Company Overview
11.11.2 Product/Service Landscape
11.11.3 Financial Overview
11.11.4 Recent Developments
SDMR employs a three way data triangulation approach to arrive at market estimates. We use primary research, secondary research and data triangulation by top down and bottom up approach
Secondary Research:
Our research methodology involves in-depth desk research using various secondary sources. Data is gathered from association/government publications/databases, company websites, press releases, annual reports/presentations/sec filings, technical papers, journals, research papers, magazines, conferences, tradeshows, and blogs.
Key Data Points through secondary research-
Macro-economic data points
Import Export data
Identification of major market trends across various applications
Primary understanding of the industry for both the regions
Competitors analysis for the production capacities, key production sites, competitive landscape
Key customers
Production Capacity
Pricing Scenario
Cost Margin Analysis
Key Data Points through primary research-
Major factors driving the market and its end application markets
Comparative analysis and customer analysis
Regional presence
Collaborations or tie-ups
Annual Production, and sales
Profit Margins
Average Selling Price
Data Triangulation:
Data triangulation is done using top down and bottom approaches. However, to develop accurate market sizing estimations, both the methodologies are used to accurately arrive at the market size. Insert Image
